Tobacco is BACK at The Pipe Nook!
Posted by Eddie Gray on Feb 22nd 2023
Many of you know that here at The Pipe Nook, I was unable to accept online orders for tobacco for more than a year. Without getting too into the weeds, I can say that it had to do with how my old eCommerce platform disallowed any payment processors that would enable me to sell tobacco products. However, after much blood, sweat, and tears, I am finally able to announce the return of tobacco here at The Pipe Nook!
Check out the tobacco section of the site to see my offerings of Cornell & Diehl, G.L. Pease, Captain Earle's, and Savinelli! I hope to offer more in the future, but I'm so happy to re-introduce tobacco to the site with these tried and true brands, within which many of my favorite blends can be found. As I'm writing this, I'm puffing away at a bowl of C&D Pegasus.
Along with this change also comes a new look to the site, some new features, and a few items of note. Changing eCommerce platforms to enable tobacco sales has its ups and downs. Here's what my longtime customers need to know: Your customer account, if you created one in the past, is still intact. However, due to privacy restrictions, I was unable to transfer your password. All you need to do is to select "Sign In" at the top of the site, then select "Forgot Your Password?" This will allow you to enter the email address associated with your account, and reset your password by having an email sent to you. Beyond that, I'm sorry to say that I was also unable to migrate your wishlists and waiting lists. Once you have regained access to your account by resetting your password, if there were any products you wanted on either a wishlist or an out-of-stock waiting list, just add them back, and they will once again be accessible via your account.
Customers with shipping addresses in the states of Florida, Maine, South Dakota, Utah, and Washington will be unable to place online orders due to various tobacco product regulations and restrictions. I'm looking into a better way to solve this issue, but if you live in one of these states, and wouldn't mind a phone conversation with me, I'd love to help place your order over the phone! My customer support number is 850-610-2032.
From the bottom of my heart, I want to say THANK YOU to all of my customers in the pipe community who have stuck with me through thick and thin, and have given me the encouragement to see this through. The Pipe Nook has once again proven to be "the little pipe shop that could," but it would never have been possible without you! If you have a moment, please share this news with friends. I'm so happy to be offering a curated selection of pipe tobacco once again!
Keep 'em lit,